Heartland Fire & Rescue Job Roles

Fire Chief

  • Leadership and direction for the organization
  • Strategic planning goals
  • Professional Standards
  • Performance Reviews
  • Budget management
  • Final review of policies and procedures
  • City Council and City Directors meetings
  • Board of Chiefs for Heartland Communications Facility Authority and Heartland Training Facility
  • Zone Chiefs, San Diego County Chiefs, and Unified Disaster Council
  • Community events
  • Memorandums of Understanding

Supervises: Deputy Chief (1) Division Chiefs (2), Fire Marshal (1), Emergency Preparedness Coordinator (1), Sr Management Analysts (2)


Deputy Chief – Operations

The main responsibility for the OPS Deputy Chief is to provide leadership to OPS Division, manage daily department operations, and OPS programs’ management and planning.

  • Daily department operations / response planning
  • Coordination & management of ADMIN, LOGS, EM and Fire P needs for OPS resources 
  • Significant incident support
  • Daily resource management and staffing
  • Pre-planning for significant incidents
  • SWAT Medic program
  • Overhead and Mutual Aid capacity
  • Special event planning
  • Zone Operations Committee
  • Master training schedule
  • CAD systems (Tablet Command & Interra)
  • Collaborating w/ PIO on OPS messaging
  • Labor relations
  • (Fleet maintenance operational impact coordination)
  • Secondary coverage to Fire Chief
  • Supervises: Operational Battalion Chiefs (3) and Training Battalion Chief

Oversight for:

  1. Social Media/Communications Committee
  2. Training Committee

Division Chief – Administration/ Emergency Medical Services

The main responsibility for the ADMIN Division Chief is to provide leadership to ADMIN Division, manage administrative processes, and ADMIN programs’ management (plan, organize, direct, control).

  • Policies and procedures – manage policy revision process
  • EMS program oversight & management
  • EMS budget management
  • Regional Cooperative Care (RCCP) liaison
  • Designated Infection Control Officer
  • Nurse Navigation / El Cajon Community Care oversight
  • Hiring and promotional processes management
  • Exit process management 
  • Staffing program and CAD systems management
  • EMS contracts/agreements/compliance oversight
  • Workers compensation/Exposure reporting oversight
  • Professional license tracking management
  • Personnel and accident investigations oversight
  • Performance measures/analytics management
  • Significant incident support
  • Backup duty coverage
  • Secondary coverage to Fire Chief
  • Supervises: Administrative Battalion Chief 

Oversight for:

  1. Safety Committee
  2. EMS Committees
  3. Recruitment Committee
  4. Recognition Committee

Division Chief – Logistics/Support Services 

The main responsibility for the LOGS Division Chief is to provide leadership to LOGS Division, manage daily logistical needs, and LOGS programs’ development, management and planning.

  • Radios/cell phones/pagers oversight
  • Station alerting system oversight
  • Facilities maintenance/repair oversight
  • SCBA repair, maintenance, and replacement oversight
  • Fire Apparatus purchasing/fleet specifications oversight
  • Equipment specs/purchasing oversight
  • Equipment maintenance and replacement need oversight
  • Fit testing oversight
  • IT support oversight
  • Fleet maintenance oversight
  • Significant incident support
  • Backup duty coverage
  • Secondary coverage to Fire Chief
  • Supervises: LOGS BC and FS11 Admin Assistant

Oversight for:

    • PEER support program
    • PPE/Uniform Committee
    • Apparatus Committee
    • Equipment Committee

Fire Marshal 

The main responsibility of the Fire Marshal is to provide leadership to the Fire Prevention Bureau, manage daily fire prevention activities, and Fire Prevention Bureau programs’ development, management and planning.

  • Fire Prevention Bureau management
  • Fire code enforcement official
  • Fire Prevention Bureau public records requests
  • Plan review/large plan check
  • Code development and management
  • Fee schedule development
  • Fire Prevention Bureau budgets
  • San Diego County Fire Marshals group

Supervises: Deputy Fire Marshal, Fire Inspectors 


Emergency Preparedness Coordinator 

The main responsibility for the Emergency Preparedness Coordinator is to oversee and coordinate emergency preparedness activities and manage emergency operations plans, mitigation plans and recovery plans. Additionally, Emergency Preparedness Coordinator is the primary PIO for Heartland Fire & Rescue and thus provides emergency communications to the public and prepares press releases to be shared with media. Finally, Emergency Preparedness Coordinator also oversees the CERT program for Heartland Fire & Rescue and coordinates CERT training and activities with our CZ partners.

  • Emergency operations plans
  • Primary PIO duties
  • Evacuation plans
  • Continuity of operations plans
  • Hazard mitigations plans
  • EOC training and exercises
  • Community preparedness awareness and training
  • Community preparedness resources
  • EOC activations
  • East County Community Emergency Response Team (CERT) program
  • NIMS compliance
  • Hazard mitigations
  • Emergency preparedness and CERT budgets

Administrative Office Staff

  • Budget development, implementation, and monitoring
  • Grant management
  • Reconciliation of Joint Exercise of Powers Agreement
  • Reimbursements
  • Data analysis
  • Accounts payable and receivable
  • Purchasing procurement
  • Contract administration
  • Payroll
  • Administrative support for Chief Officers
  • City and department liaisons
  • Performance measures
  • Software administration
  • Personnel processing
  • Records requests
  • Website and social media
  • Forms, documents, processes
  • San Diego County Fire Chiefs - Administrative Section
  • Cal Chiefs - Administrative Fire Services Section

Battalion Chief – Training

  • Training program development and management
  • Personnel development
  • Captains training
  • After Action Reviews
  • Reserve Firefighter and Fire Explorer programs
  • Specialized training
  • Scheduling of EMS and suppression training 
  • Zone Training Officers
  • Task Book management
  • UASI training
  • New hire orientation
  • Training software administrator
  • Training budget
  • Significant incident support

Battalion Chief – Administrative

  • Roster management
  • EMS equipment specs/purchase
  • EMS equipment maintenance and replacement 
  • Controlled substance management
  • E-PCR and patient data
  • NFIRS reporting
  • Annual physicals 
  • Community 911 outreach/education
  • CalJAC 
  • Significant incident support
  • Secondary coverage
  • Secondary DICO coverage
  • EMS Committees (HFR & Co)
  • Safety Committees

Battalion Chief – Logistics

  • Facilities repairs and work orders
  • IT repairs and work orders
  • Equipment repairs and maintenance
  • Apparatus repairs and parts ordering
  • Pump testing
  • Fit testing
  • Flow testing
  • Hose testing
  • Ladder testing
  • Internal LOGS records keeping
  • Apparatus Committee
  • Equipment Committee
  • PPE & Uniform Committee
  • SDCFCA Health & Safety Officer Section rep
  • Secondary coverage
  • Significant incident support
  • FS & PPE Inspection
  • Rig inventories
  • OES reports